Getting a job in pharmaceutical sales

Are you a successful sales professional? Are you looking for a change of industry? Are you looking to work in an industry where you really do make a difference to people’s lives? Have you ever thought about getting into Pharmaceutical Sales? Many people have, but have often thought that you need a science degree to […]

Getting call centre staff to use a CRM system

Call centre staff often tune out when they’re introduced to a new piece of customer relationship management (CRM) kit, with reluctant staff tending to add the minimum data they can get away with, or simply ignoring it and continuing to use their existing personal systems. However, as John Paterson reveals, if bosses follow eight simple […]